Frequently Asked Questions – ST Mobile
Got a question? We’re here to help! Browse through our most common questions below or reach us directly on WhatsApp at +92 300 2525532.
Are all your products 100% original?
Absolutely! Every product we sell at ST Mobile is 100% original and branded. We do not deal in copies or replicas. Your trust is our top priority.
What is your return policy?
We accept returns within 7 days of delivery, provided the product is unused, in original condition and original packaging with warranty seal intact.
Do you offer Cash on Delivery?
Yes! We offer Cash on Delivery (COD) across Pakistan.
You can simply pay when your order arrives at your doorstep — no advance payment is required for most orders.
For orders above PKR 10,000, we require a 50% advance payment to confirm the order. The remaining amount can be paid at the time of delivery.
If you prefer, you can also pay through bank transfer or online transfer for a secure and convenient payment experience.
After you place your order, our team will contact you on phone or WhatsApp to confirm the details and guide you with payment if needed.
Delivery usually takes 2–6 working days anywhere in Pakistan.
How long does delivery take?
Orders are delivered within 2 to 4 working days across Pakistan. Karachi orders may arrive sooner.
100% Original Products
Every product we sell is genuine and branded. No fakes, no replicas.
Cash on Delivery
Order now and pay when it arrives at your doorstep. Available all over Pakistan.
Fast Delivery
Orders delivered within 2 to 6 working days across Pakistan.
We've Got Answers
We accept returns within 7 days of delivery. Product must be unused, in original packaging with warranty seal intact. No returns on opened or used items.
Yes! We offer Cash on Delivery (COD) across Pakistan.
You can simply pay when your order arrives at your doorstep — no advance payment is required for most orders.
For orders above PKR 10,000, we require a 50% advance payment to confirm the order. The remaining amount can be paid at the time of delivery.
Orders are delivered within 2 to 6 working days across Pakistan. Karachi orders may arrive even sooner!